POSITION

on the offering of discounts on the subscription price for electronic communications services valid for the contract’s duration

At its session held on 01.02.2018 the Communications Regulation Commission adopted the following position on the offering of discounts on the subscription price for electronic communication services:

The Electronic Communications Act (ECA) does not prohibit concluding contracts under promotional conditions and offering of discounts on the subscription price for the duration of the contract, as long as the requirements have been met for public disclosure of the conditions and for non-discrimination of consumers. In this context, the undertakings may offer tariffs at a discounted standard rate for the duration of the fixed-term contracts. The practice of charging the standard rate for the tariff after expiration of the fixed-term contract and its transformation into a termless contract is not a violation of the ECA.

Under Art. 45, para 5 of the General requirements for provision of public electronic communications, the promotional and standard subscription price as well as the duration of the promotion shall be clearly indicated in the contract. Pursuant to Art. 229a, para 1 of the ECA, the subscriber has the right to terminate without penalty a termless contract on one month’s notice.

The Communications Regulation Commission adopted a draft feedback analysis obtained in 2017 by filling in a survey on the administrative service’s satisfaction provided by CRC and planned actions to improve it. 

Measures taken from Communications Regulation Commission for the implementation of Roaming Regulation

The Communications Regulation Commission adopted a Decision No 61 at its regular session on 01 February 2018 where indicates to be prepared from MOBILTEL EAD a draft amendment to the General terms and conditions for mobile services in the part where the fair use policy of regulated roaming services is covered. The guidelines aim at increasing the transparency and protection of end-users roaming rights.

In connection with Decision No 47 of 25.01.2018 of the Communications Regulation Commission, the undertakings registered as of 31.12.2017 in a public registry of the undertakings having notified the Commission for their intention to carry out public electronic communications, should submit by 01.03.2018 information on their activity during the past year in conformity with templates of questionnaires and instructions to them published on CRC’s website under the section Practical information, subsection Questionnaires, category Questionnaires for the undertakings providing electronic communications, point 2 Annual questionnaires about the activity of the undertakings in 2017.

By Decision No 620 of 14.12.2017 the Communications Regulation Commission (CRC) launched a public consultation procedure on a draft CRC’s Position on fulfillment of the requirements of Art. 3 and Art. 4 of Regulation (EU) 2015/2120 by providers of Internet access services to end users.

The purpose of the position is the expression of CRC’s understanding of the implementation of the Regulation’s requirements, which are subject to the discretion of the national regulatory authorities. This will contribute to  greater clarity, transparency and harmonization of the applicable contractual terms and conditions with the end users that the providers of Internet access services should set in compliance with the provisions of Art. 3 and Art. 4 of the Regulation.